We are committed to providing you with the highest level of customer service; this includes protecting your privacy. This policy outlines the information that maybe collected from you and how it is used.
The personal information that we collect:
We collect only the essential information we require. Personal information held by us may include (but not limited to) your name, company name, address, phone numbers and email address. If you do not supply the required information if asked then we may not be able to provide the products or services you request.
How we collect personal information:
Information is generally collected in two ways, either through our website or directly from you when you provide information via telephone or email.
How we use your personal information:
The information collected by us is used as follows:
- To provide the requested products or services
- Internal research
- In-house staff training
Your information will NOT be sold, rented or traded to unrelated 3rd parties for the purposes or marketing or cold calling.
We may disclose your personal information if required to do so by law, court order or as requested by a government or law enforcement agency.
Accuracy of information:
We try and take all reasonable steps to ensure that the personal information that we use is complete, accurate and up to date, however, this depends largely on the information provided by you.
Rights to your personal information:
You have a right to access your personal information, if you wish to know what information we have on file then please contact us during business hours, please be aware however that you may need to complete a request in writing for security reasons.